Our services

The Technosoft’s consulting team is most wide experienced in the implementation of iScala system and other Epicor Software Corporation products.
We provide a full range of consulting services related to implementation, support, user training and iScala setup according to as local legislation as to the requirements of a particular Customer.

The company of Technosoft provides various seminars and trainings about iScala system for the Customers. Our team consists of highly qualified consultants with solid experience of iScala implementation in the following industries as: finance, manufacturing, mining, distribution, metallurgy, hospitality. Our consultants have working experience at the projects in Central Asia, Caucasus and Russia.

We are happy to provide accumulated knowledge accumulated over many years of work with the iScala system to our Customers.  It helps us to achieve excellent results. We aim to keep the vector for own business development and co-operation to our Customers for a long time over the years.

The list of consulting services provided by our company includes the following:

• iScala and other Epicor products implementation services;
• Creation of additional tools and applications;
• Reporting development according to the Customer requirements;
• Integration and data exchange projects with various systems and applications;
• Software and hardware consulting;
• Conducting of specialized trainings;
• iScala system user’s manuals preparation;
• iScala system upgrade services;
• Customization development.

A growing number of companies are considering the outsourcing service opportunities.
This is one of the best ways to optimize all processes in the enterprise by concentrating efforts on the core business and delegating non-core functions to the third parties. The purpose of such companies is to make the best using of their internal resources to increase the efficiency and profitability of the business.

The outsourcing of modern management systems has become vital for many enterprises as it allows them to reduce costs and increase productivity.

Technosoft provides to Customers a set of flexible services to support the iScala system:

• Support of the Customer's ERP system in working condition;
• User’s entered data consistency support;
• Providing to management of the Customer’s Company with the required monthly reports according to specified formats;
• Providing to users of the Customer’s Company with the necessary financial data;
• Financial monthly and annual period closing support. Closing period reports preparation;
• Administering, design, performance analysis and enhancement of database security policy;
• System and database backup;
• Daily on-site or remote assistance;
• Mistakes correction assistance;
• Report layout forms preparation;
• System audit.

The outsourcing service allows increase the efficiency of the Customer company, helps to companies to eliminate outstanding issues related to functioning and development in the modern economy. It could be achieved by costs saving, accelerating adaptation to new conditions, improve the quality of products and services, reducing possible risks. The difference between outsourcing and subcontracting is based on the management strategy but not based on partnership relations as it presumes restructuration of internal processes and external contacts of the company.

From our point of view the Customers need to use as consulting service as hotline and maintenance support in our region.

Since 2017 the Technosoft LLP provides both services as well.

According to above we have organized hotline support service.

All questions related to the standard functionality of the iScala system can be addressed to our hotline service.

Since 2017 our company is authorized to sell iScala license as an Authorized Partner of Epicor Software Corporation.

Technosoft is also authorized to sell third party licenses which could be distributed by Epicor Software Corporation, such as SQL Server or Crystal report.

Based on the conditions and requirements in modern business, it is impossible to imagine a company that will manage with an ERP system out of the box. In this regard, we decided to take an additional vector on the development of our products and add-ons for iScala.

Our developments are aimed both at the implementation of integration solutions for iScala and at the creation of separate products that can work independently.

The developed products and solutions are a synthesis of the study of business processes in enterprises and applied implementation.